Need a bike mechanic?

Our honest, reliable, and hard-working mechanics come to your home or place of work to service or repair your bike at your convenience.

Click below to book your appointment.

See How it Works

Our honest, reliable, and hard-working mechanics come to your home or place of work to service or repair your bike at your convenience.

Book

Submit a booking form with your job details and await a booking confirmation

Track

On the day of your appointment, look out for a text telling you your mechanic is on their way. You can even track their arrival to your door!

Repair

Your mechanic will repair, service or assemble your bike right outside your address.

Pay Online

The mechanic will then email you your invoice and await your online payment. Happy Cycling!

A day in the life…

Are you curious about what a day of work looks like at Vélo City Cycling? Walk a day in the shoes of one of our mechanics by watching the video here!

We love our customers

See what they have to say about us

Our Reviews
Excellent
5.0
Based on 227 reviews
review us on
Richard G.
Richard G.
I was very pleased with VeloCity Cycling. The mechanic turned up on time, was very professional and thorough and the price was very reasonable for a home visit. I would certainly use them again.
Response from the owner: Hope to have you back when you need us Richard, thank you for your positive feedback 🙂
Eleanor C.
Eleanor C.
Always brilliant, always good value for money, always lovely to deal with...
Response from the owner: Always appreciate reviews like this! Thank you always too.
Hope C.
Hope C.
Two amazing guys fixed my bike (with a multitude of issues) for me during the Wimbledon championships So knowledgeable, helpful and genuine. Can’t recommend enough!
Response from the owner: Reviews like this make us so happy! Thanks so much for taking the time and giving such lovely feedback Hope. x
Tom F.
Tom F.
Thank you Ryan and Winston. My bike is now much faster because of your exceptional bike knowledge. I am now going to try and break a new male bicycle land speed record. You also fixed my girlfriend’s bike and she is happy.
Response from the owner: Oh wow, sorry for our slow reply, how did you get on? Hope all is well!
Harriet G.
Harriet G.
Ryan and Winston were brilliant at servicing both mine and my partners bike - really went the extra mile. Lovely guys
Response from the owner: Going the extra mile so that you can too 😉 . Enjoy Harriet.
Yusif A.
Yusif A.
Ryan and Winston great guys made our bikes safe quick and effeicaint and great personality’s
Response from the owner: Efficient and friendly mechanics - that's what we like to hear!
Alfred J.
Alfred J.
Ryan and Winston serviced my bike - excellent service which was fun, informative and quick. Would definitely recommend
Response from the owner: Thanks for your lovely comments, we will be sure to pass them on to the mechanics.
Vladimir N.
Vladimir N.
Great work and very friendly mechanic. I recommend
Response from the owner: So lovely to hear. Thanks Vladimir.
Elena S.
Elena S.
Excellent service. Thank you Ebba!
Response from the owner: Thanks Elena!
Marina Elena M.
Marina Elena M.
Highly recommended! Ebba sorted out my mangled back gears promptly. They work great now. Great value too.
Response from the owner: So lovely to hear, happy cycling Marina.
Carmel C.
Carmel C.
Ebba was great, came at short notice to service 2 bikes, would definitely use again
Response from the owner: Happy cycling Carmel.
Jez H.
Jez H.
Once again great work done by VeloCity. This time by Ebba who replaced a bent derailleur hanger, put in a new gear cable and fixed the issue I had been having with gears sometimes not engaging, caused by a missing spacer.
Response from the owner: Thanks Jez. Happy to help.
Ian W.
Ian W.
Visited our workplace over the past 2 days providing a Dr Bike service. Really friendly, helpful and knowledgeable service. Highly recommended…..
Response from the owner: Thanks so much Ian. Happy to help.
Francesco Lo G.
Francesco Lo G.
Fast, professional, great job for a fair price. Strongly recommend
Response from the owner: Wahoo. Thank you!
Lucy W.
Lucy W.
Excellent
Response from the owner: Thanks!
Dom D.
Dom D.
These guys are excellent!! Responded promptly, service is exceptional and super friendly. Happy recommend to anyone. Outstanding service!
Response from the owner: Outstanding is what we like to hear.Thank you Dom!
nasser B.
nasser B.
Very good service. I'd recommend it
Response from the owner: Thank you!
Lisa H.
Lisa H.
Really brilliant service from Ebby and the Velocity team.I would definitely use this service again. Thank you.
Response from the owner: Thanks Lisa.
Eli Joseph J.
Eli Joseph J.
I have been using VeloCity now for a number of years. They are true professionals and have outstanding mechanics. I have absolutely no hesitation in recommending them.
Response from the owner: YAY! Thanks Eli. See you again soon.
Ian M.
Ian M.
Amazing service as usual. Thanks
Response from the owner: Thanks Ian.
Joanne D.
Joanne D.
Thank you Velocity...Ebba turned up this morning (early) to service my bike. He was friendly, polite and very helpful. He did a great job of checking my bike over, lubricating it and taking it back to new. I'm going to take it out for a ride now to check the gears work - as they were giving me problems before. Thanks for the efficient and effective service. I'll definitely be recommending you to friends and family.
Response from the owner: Thanks Joanne, Happy cycling! Glad you had a wonderful Velo experience.
K S
K S
Easy to book, timely, friendly, professional and considerate - totally recommend!
Response from the owner: Amazing feedback. Thank you.
Paolo B.
Paolo B.
Great service. They came and fixed my bike at my workplace. Saved me lots of time. Will use again for sure. Electric Bike Owner
Response from the owner: Thanks Paolo. Always happy to help, we look forward to welcoming you back.
Justin W.
Justin W.
Amazing service … timely, had all the parts I needed, and the engineer was warm friendly and took time to help me understand how to avoid the breakdown he repaired in the future
Response from the owner: Lovely review and feedback, thank you Justin! We always try to go the extra mile. So that you can too!
Lynne M.
Lynne M.
Fantastic service thanks so much.
Response from the owner: Very welcome, happy to help.
Mark G.
Mark G.
Ryan to the rescue once again! Expert technician. Very professional.Many thanks.
Response from the owner: Thanks so much Mark. I will pass this onto Ryan. Very kind words. 🙂
Harsh G.
Harsh G.
Great service. All issues were sorted with expertise.
Response from the owner: That's what we like to hear. Thank you!
Steffi V
Steffi V
Always fantastic service from Ryan; I like using Velo City because they are reliable and the pricing is fair. Also they come to my workplace with no hassle, happy to recommend them to anyone that needs to look after their bike.
Response from the owner: Thanks Steffi! Appreciate the recommendation, always happy to help.
Kavitha R.
Kavitha R.
Great, friendly, and prompt service from Ryan Shepherd, who also took the time to call and apologise for running a bit late. Will definitely use again.
Response from the owner: Thanks for being so flexible Kavitha. Repair time slots can often vary as we don't know the full extent of the repair/service until we reach you/the bike. I'm glad you were informed and received great service.
Renee P.
Renee P.
Quick, efficient, great communication and professional, highly highly recommended
Response from the owner: Thanks Renee, this makes us so happy!
Alex J.
Alex J.
Great and knowledgeable mechanic, fast service.
Response from the owner: Thanks Alex!
Jude R.
Jude R.
Really great service, lovely guy, would definitely use again
Response from the owner: Can't wait to have you back, when you need us 🙂
Christian C.
Christian C.
Ryan was super helpful and did a great job helping me with my e-bike tyre and tube change. I would definitely recommend their services and use them again.
Response from the owner: Thanks so much, glad we and Ryan could help!
Nichola M.
Nichola M.
Brilliant, convenient service. Mechanic was helpful, informative and charming.
Response from the owner: Super positive feedback Nichola, Thank you!
Jonathan R.
Jonathan R.
Excellent service as normal, good to have some new brake pads.
Response from the owner: We love a satisfied return customer.
Rosemary M.
Rosemary M.
Great service by Ryan. Thanks
Response from the owner: Thank you!
matt L.
matt L.
These guys are amazing. The communication after booking booking a slot is great. They arrive on time at your door step. Carry out the work on the pavement then to such a high standard. Honestly dont bother going to a shop, worth every penny
Response from the owner: Wow! What a review Matt. Thanks so much. We always try to stick to schedules although each bike needs a slightly different amount of care. We will always give each customer the time and service they deserve. See you next time. 🙂
Jerome S.
Jerome S.
My bike technician was great. A true specialist who gave me so much advice and assembled my bike in under 30 minutes .
Response from the owner: Thanks Jerome, glad we were efficient and speedy!
Stacey H.
Stacey H.
Excellent service these guys provide, both in terms of the work on the bike, and the fact they come to you and can turn around a service on the same day!
Response from the owner: Thanks Stacey. This is exactly what we pride ourselves on. Appreciate the review.
Niladevy S.
Niladevy S.
Ryan was fantastic and did a brilliant job. Looking forward for the next service.
Response from the owner: Looking forward to having you back Niladevy!
Rohit F.
Rohit F.
Great service. Friendly quick job by Ryan. Thanks
Response from the owner: Thanks Rohit!
Tess C.
Tess C.
These chaps are great providing a roadside service at home, came within 24 hours of my request. Polite, courteous and professional. Thanks!
Response from the owner: Thanks Tess, appreciate the review, always happy to help.
Lynne T.
Lynne T.
I love them. Totally professional no hassle quick cycle repairs and very reasonably priced.
Response from the owner: This makes us so happy! It doesn't get much better than love. Thanks Lynne.
Ciara B.
Ciara B.
Great service, arrived promptly checked bike and went to source equipment needed. Good pricing. Very happy
Response from the owner: Yay. Thanks Ciara. Happy to help.
Cerys M.
Cerys M.
Thank you once again for getting my bike back ship shape. always superb service , CM
Response from the owner: Thanks Cerys. So happy to have you as a returning customer.
Rawden
Rawden
Couldn’t have been easier. Fixed a puncture and got the family bikes back up and running. Would highly recommend.
Response from the owner: That's the aim. Thanks Rawden!
Tina H.
Tina H.
Highly recommend VeloCity Cycling! Ryan came and repaired my son’s adult tricycle in a flash. I had contacted a few mobile bike repair services local to me but was struggling to get anyone to come when I came across VeloCity who responded quickly. I will definitely be using them again for all the bikes in our family.
Response from the owner: YAY! Music to our ears to hear that you will be a returning customer. Thanks Tina, glad we could help 🙂
Mae V
Mae V
Just a great service! My electric bike was no longer working. Ryan was my mechanic and he has a done great job. He is efficient, clearly knows his job, friendly and on time! Thank you again!
Response from the owner: Thanks Mae. So glad to get you back up and running. We will pass this onto Ryan. 🙂
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